FAQ's & Support
How long will it take to get my order?
Print's production time is 15 business days since we don't do mass production and therefore we don't keep stock of the works, so every reproduction is fresh printed!
This goes through Correos de Chile and then passed to your local post office. Basic tracking will be provided. Your parcel should arrive in about 4 weeks (20 business days) after we ship it, but can take up to 6 weeks or longer due to international delay. Remember that we're shipping from the end of the world!
Some countries may charge import duties and taxes or other random fees. Sorry, we have no control over this and it's your responsibility to pay for any fees. We suggest you find out what fees are applicable in your country before you order.
Will my order be tracked?
Yes! No matter what shipping option you go for you will receive a tracking number in your shipping confirmation email so you can follow your parcel all the way to it's final destination!
How can I pay?
So far we only accept Paypal. We can't accept any other forms of payment, sorry!
Can I pay in my local currency?
We processes all orders in US Dollar.
How much will my customs fees be?
Since it varies for every country it’s best if you get in touch with your local customs office to find out before you purchase, just so there’s no surprises and so you don’t think it’s us, it’s totally the government.